The broker-in-charge is key to the success of a real estate office. The characteristics of a good broker-in-charge are:
Things that you don't want to hear from your Broker-in-charge
REALTORS need a broker-in-charge who is readily available to them, is always upbeat, knowledgeable on the real estate business in general. A broker who can answer contract questions on the spot -- one who can teach you about negotiating a contract -- one who is very experienced. There is no substitute for experience.
Yes, when a REALTOR is in the middle of contract negotiations and an issue comes up, the experience of the broker comes in very handy. Most likely, the experienced broker has seen that situation before and knows a quick solution.
There is nothing worse for an agent than to not be able to find their Broker when they need him/her.